Since Tuesday morning, Italian rescuers and divers continued their
perilous work locating a second "black box" and the remains of five
people in the wreckage of the Costa Concordia cruise ship. While we
have watched the tragic events of the cruise ship unfold, what’s even
more disturbing is how quickly more internal information is coming to
light that shows a lack of personnel responsibility.
Transcripts from CNN show an Italian coast guard official demanding
Captian Francesco Schettino return to his ship, the transcripts show.
"You get on board! This is an order!" the coast guard official
"You have declared 'Abandon ship.' Now I'm in charge. You get on
board -- is that clear?" the port official said.
Port Authority to cruise ship captain: 'Get on board, damn it!'
If this same incident happened over ten years ago or even six years
ago, this same transcript wouldn’t have been made public until weeks
after the incident. When a crisis happens to any company, internal
and external personnel information can be made public just as soon
as the crisis occurs. Since this past weekend, Carnival stocks have
already plummeted. What’s more disturbing as this tragic experience
unfolds is the personal accounts and experiences we’ll hear from
survivors through social media channels and the internet. Although
the company can release official statements, they can’t deny the
stories from survivors that will proliferate throughout the internet in
days to come.